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Training Modules - Introduction

Sebastian Salla
  • Updated

This introduction will take you through every step involved in the creation and use of training modules.

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Overview

  1. What is a training module?
  2. Training module deep-dive
  3. Frequently Asked Questions
  4. Videos with Multi-Lingual Captions

1. What is a training module?

A training module is a structured learning course which contains a mixture of educational content and quiz material. Employees can be assigned training modules by either creating a dedicated security awareness training campaign or by having it assigned to them after they fall for a simulated phishing attack.

Each training module is designed to teach the learner about a specific topic of cyber security, whether it be about phishing, ransomware, secure internet browsing or even just cyber security in general. Each training course is designed to provide employees with a micro-learning experience and can be completed in under 10 minutes.

2. Training module deep-dive

Training Module Page Options:

  • New Training Module: A single-page module creation popup appears. Designed for speed and efficiency.
  • View Training Module: Opens the training module, letting you see a live view of what an employee would see.
  • Update Training Module: Provides the ability to view and update the back-end configuration used to deliver the training module
  • Delete Training Module: Provides the ability to delete a training module.

Training Module Creation/Update:

  1. Module Name: The unique name given to the training module
  2. Passing Score: The minimum score an employee must obtain to pass the training module (0-100%)
  3. Training Pages:
    • Statements: Educational statement that an employee learns from. Typically precedes a question.
      • Statement Title: A short title of what the statement relates to.
      • Statement Content: A brief statement on what we want to educate the learner on.
      • Additional Content: Additional information we can present to a learner.
        • No Additional Content: No additional content
        • Embedded Video URL: Displays a video below the statement title and content
          • Embedded Video URL: URL of the video - can either be on YouTube/Vimeo or a .mp4
        • Spot the Phish Guided Walkthrough: Guided clickable walkthrough on how to spot a phish
        • Navbar Content: Provides three tabs within the page to present more educational content
          • Navbar Title: Brief Short title of the additional content.
          • Navbar Description: Brief statement on what we want to educate the learner on.
    • Questions: Question to present to the learner. All questions are graded at the end of the module.
      • Question Type: Questions can either be multiple choice or a true/false statement. 
        • Multiple Choice: Learner has to choose the correct option out of 4 possible answers.
          • Question Options: Specify a brief statement on a potential answer and whether or not that answer is correct.
        • True or False: Describe whether the question outlined is True or False.
      • Answer Description: Provide a short description on what the correct answer is and why.

3. Frequently Asked Questions

  • If I assign the same training module to the same employee back-to-back twice, will they need to complete that training module twice? No. We have built-in functionality which checks if an employee already has an active training assignment for a given training module. If they do, we won't re-assign the training, we'll instead track the status of the already assigned training across multiple campaigns.
  • How do employees access their training modules to complete them? At the time of assignment, we will send employees an email which contains all the information they need. We'll send across their username, an access token, login URL (https://learn.caniphish.com/Platform/Login) and an overview of which training modules have been assigned.
  • How long do employees have to complete a training module? All modules must be completed within 14 days of assignment - however this can be modified during campaign setup. If a module isn't completed, we'll mark the assignment as Overdue until the employee obtains a passing score.
  • Are employees sent reminders of which training modules they have assigned and when they are due? Yes. We will send reminders to employees on Days 6, 10, 14, 16, 18, 20, 22, 26, 30, 35, 40, 48 and 60. If an employee doesn't complete a training module after Day 60, we will stop sending reminders.
  • What address will reminder emails come from and do I need to setup email allowlisting? Emails will appear to come from noreply@learn.caniphish.com (unless you have setup white-labelling and your own domain is in-use). We do recommend that these emails are allowlisted as they will likely end up in users Junk/Spam folders.

4. Videos with Multi-Lingual Captions

If you need our training modules to be truely multi-lingual with captions in a variety of languages, please update the respective training modules to use the video URLs outlined below. Each URL points to a YouTube video on a channel we control. These YouTube videos contain captions that automatically translate to one of 75 different languages.

To activate captions automatically, just add the following querystring (replacing the 'es' with your preferred language code) to the end of embedded youtube video link:
?cclangpref=es&ccloadpolicy=1
 
E.g. for the Ransomware video, it would look like this:
https://www.youtube.com/embed/yrrOM3QkZXk?cc_lang_pref=es&cc_load_policy=1

If your users speak a language other than English, Spanish, Italian or Polish and you want captions to load automatically, please contact the team at CanIPhish and provide us with your language, as we need to enable this functionality on a language-by-language basis.

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