Depending on your regulatory or compliance requirements you may need to anonymize of remove information related to terminated employees from our platform. To do this, please follow the below steps.
Note: For the purpose of this article we will be removing an example employee with an email address of test@test.com
Step 1. Remove The Terminated Employee From All Employee Lists
1.1: Go to the Employees page: https://caniphish.com/User/TargetUsers
1.2: Locate and remove the terminated employee from all employee lists:
Step 2. Anonymize The Terminated Employee's Information
2.1: Go to the Reporting page: https://caniphish.com/User/Reporting
2.2: Click on the “Employee Information” tab:
2.3: Scroll to the bottom of the page and click the “manual refresh” button (information on this page is refreshed once every 24 hours but this will refresh it within 30 seconds):
2.4: Once refreshed, click on "Configure Columns > Action"
2.5: Locate the employee in the Employee Statistics table – they should now have a Status of “Departed”. Click the X icon under the Action column to delete their information.
2.6: Click the Proceed button on the popup that appears:
All done! Once their information is deleted, all references to the terminated employee in existing campaigns will be replaced with redacted@employee-deleted[.]com.
Important Note: Would you like to automatically anonymize employee information in the future? See our Employee Information - Advanced Settings support article!
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