The CanIPhish Cloud Platform supports several advanced employee information settings that help to determine what information we store about employees, and whether this information is retained after an employee departs your organization. To better understand these settings, please read on below:
Where Employee Privacy Settings Are Located
To locate these settings, please go to: Reporting > Employee Information > Privacy Settings
Departed Employee Anonymization
When employees leave the organization, their information can either be manually or automatically anonymized for privacy purposes. An employee is considered "Departed", if they no longer appear in any employee list. If an employee has previously participated in any phishing/training campaigns, their information is retained for campaign continuity purposes. With anonymization, their information is completely removed from all systems, and references within campaigns are replaced with 'redacted@employee-deleted.com'.
- Manual Anonymization: (Default) Anonymization is manual and conducted on an employee-by-employee basis. Please find this supplementary support article, which walks through the process of doing this.
- Automated Anonymization: If automatic anonymization is configured, a function will immediately execute to anonymize all existing Departed employees. Moving forward, whenever an employee is removed from all employee lists, they will have their information anonymized within 24 hours.
Master Employee List
Employee information may be stored across several employee lists, and in some cases, different employee lists contain conflicting information about an employee. In cases such as this, the CanIPhish Cloud Platform will prioritize information contained in certain employee lists, using the following logic:
- Largest Employee List: (Default) The employee list with the most employees will be viewed as the "Master Employee List".
- Custom Employee List: A custom employee list that you define is viewed as the "Master Employee List". In the event this employee list is deleted, and a new custom list isn't defined, then the "Master Employee List" falls back to the list with the most employees.
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