Microsoft 365 & Outlook: Email Report Add-on

Installation of the CanIPhish Outlook Email Report Add-in will allow your employees to report suspected phishing and spam emails to CanIPhish. Reported emails are then viewable under the CanIPhish Reporting page, where administrators can then view and attribute the email accordingly.

Important Note: Want to use the default Microsoft Report Phish button? We have an integration available. Find out how to set it up.

Table of Contents

• Supported Clients
• Step 1. Enable Email Reporting Functionality
• Step 2. Install The CanIPhish Email Report Add-In
• Step 3. How to use the CanIPhish Email Report Add-in

Supported Clients:

• Outlook 2019 Professional or 2021 Standard/Professional on Windows

• Outlook 2021 or later on Mac

• Outlook on iOS

• Outlook on Android/Web/New Outlook Desktop

• Outlook business: Office.com or Office365.com or Outlook.office.com

Step 1. Enable Email Reporting Functionality

1.1. Enable Report Email functionality by going to Reporting > Reported Emails > Advanced Settings:

1.2. Click the Enabled toggle button:

Step 2. Install The CanIPhish Email Report Add-In

2.1. Login to the Microsoft 365 Admin Center: https://admin.microsoft.com/

2.2. Click Show all on the left menu. Then click Settings > Integrated apps:

2.3. Click the Upload custom apps button towards the top of the page:

2.4. Choose the Office Add-in App type, select Provide link to manifest file, supply the file listed below, and then click the Validate button. Once validated, click the Next button:

https://caniphish.s3.ap-southeast-2.amazonaws.com/PublicCollateral/CanIPhish-Outlook.xml

2.5. Select Entire organization from the list of users to assign to, and then click Next.
Note: If you just want to run a test, or deploy to a subset of users, select the corresponding option.

2.6. Click Next to Accept the permissions. The listed permissions provide the add-in with the ability to read the currently open email, and send data about it to CanIPhish server.

2.7. Click Finish deployment:

2.7. Click Done and you're all done! Please note that it can take up to 72 hours for the app to appear to all users across their various Outlook clients (i.e. Desktop, Web, and Mobile).

Step 3. How To Use The CanIPhish Email Report Add-In

Note: A dedicated end-user article on how to use the report email add-in is available that only contains this section. It can be accessed here. 

Outlook (Desktop & Web)

Step 1. Open an email and then click the Report Email button, located at the top right of the screen.

Note: Depending on how many apps you have installed and your screen resolution, you may need to click the Apps icon (More apps) to expose the Report Email button.

or

Step 2. A sidebar will be exposed. Click the Report Phish or Report Spam buttons to report the email that is currently open.