Forward Email Reports From Third-Party Report Email Tools

Are you using a third-party report email tool, or do your users forward you emails directly, or do your users use an unsupported email client (e.g. Apple Mail)? If so, you're in luck! Emails reported through these channels can be forwarded to CanIPhish for analysis.

This is supported through a dedicated mailbox that CanIPhish maintains for each tenant. To get started, follow the steps below.

1. Locate your dedicated tenant-specific CanIPhish mailbox. This mailbox can be found by going to Reporting > Reported Emails > Advanced Settings:

2. Your dedicated tenant-specific CanIPhish mailbox is located in the Forwarding Inbox field:

3. If you haven't already, make sure your Email Reporting Status is set to Enabled.

4. Simply forward any reported emails to your dedicated Forwarding Inbox! These reports will appear within the Reported Emails table within 60 seconds of the report being received.

You're all done! If you run into any issues, please contact the CanIPhish support team.

Note: If you're using a third-party Report Email tool, such as those offered by Proofpoint, Mimecast, etc. You can simply configure these platforms to forward email reports to CanIPhish. If you only want to forward simulated phishing emails to CanIPhish, then you can add filters so only emails that contain one of the following keywords are forwarded:

• X-CanIPhish (if white-labelling isn't setup) <-- Email Header Name
• X-SIMPHISH-GUID (if white-labelling is setup) <-- Email Header Name
• Your Tenant ID (Text before @phish-report.com in the forwarding inbox) <-- Email Header Value