Can I cancel at any time?
Yes, you can cancel anytime no questions asked. Cancellations take effect at the end of the billing period. We would also highly appreciate any feedback that can improve our service.
How does per-employee pricing work?
CanIPhish limits the unique email addresses that can be emailed based on the number of employees specified in your subscription. These email addresses are refreshed monthly.
For example, let's say your company subscribes to CanIPhish for 50 employees. This means you can send phishing simulations to up to 50 unique email addresses each month.
Month 1: You select 50 unique email addresses within your company and send phishing and training to these 50 addresses.
Month 2: The email addresses are refreshed, meaning you can choose the same 50 or a completely new set of 50 unique email addresses.
This allows you to target different employees in month 2 or retarget employees in month 1.
The listed plans don't suit my needs
Depending on the situation, the capabilities listed may not fulfil your requirements (e.g. having 10,000+ employees). If this is the case, please contact us at support@caniphish.com
Can I upgrade and downgrade subscriptions?
You have full control over your subscription. If you change subscriptions, then the change will occur immediately, with the invoice being prorated based on your old and new plans.
I need to raise a purchase order. Can you send me a quote and invoice?
Yes, we are happy to provide quotes and invoices for annual subscriptions upon request. Each invoice includes a convenient payment link to facilitate prompt and easy processing. For any inquiries or to request a quote and invoice, please contact us at support@caniphish.com
Do you accept alternative methods of payment?
We accept international money transfers as an alternative payment method. Please note that this option requires a minimum user amount. For more information or to arrange for an international money transfer, please contact us at support@caniphish.com
Can I have more users in my user lists than my email quota?
Yes, you can have as many users in your employee lists as you like. It has no effect on your email quota. Your quota is only affected by the number of unique recipients who receive phishing/training within the billing month.
Example Pricing Scenarios
1. Healthcare Provider (ABC Healthcare): 200 employees and wants to run trainings once a month.
ABC Healthcare recently had one of their employees phished and wants to train their staff to be more cyber aware. As part of this, they want to run monthly phishing training campaigns into the foreseeable future.
Recommended Subscription: Yearly 200 employee subscription.
Note: CanIPhish provide a 40% discount for yearly subscriptions and also provides automated monthly campaigns.
2. Education Provider (XYZ School): 500 employees and wants to run trainings once a quarter.
XYZ School wants to stay ahead of cyber criminals and periodically train their staff to spot the phish. As part of this, they want to run quarterly phishing training campaigns into the foreseeable future.
Recommended Subscription: Yearly OR Monthly 500 employee subscription.
Note: CanIPhish provide a 40% discount for yearly subscriptions and also provides automated quarterly campaigns. To ensure there are no disruptions and to take advantage of automation, XYZ School may decide to lock-in for a year.
3. Managed Services Provider (Cyber Corp): 10 customers, totaling 1000 employees and wants to run trainings once a year.
Cyber Corp are an MSP who provide a variety of security services to their customers, including security awareness training. As part of this, they offer yearly trainings to their customers and need a flexible subscription so they can upgrade/downgrade when needed.
Recommended Subscription: Monthly 1000 employee subscription.
Note: Cyber Corp can upgrade/downgrade/cancel at any time as there is no lock-in. Cyber Corp could also utilise CanIPhish Partner functionality to create 10 subscriptions across 10 tenants and manage these from a single account.
4. Retail Business (LMN Clothing): Start with 50 managers before expanding to 250 employees and wants to run trainings once a month.
LMN Clothing are a retail clothing business and want to start by training their 50 managers, before expanding the training program to all their employees. LMN Clothing want to run these training exercises into the foreseeable future.
Recommended Subscription: Yearly 50 employee subscription, later upgrading to a yearly 250 employee subscription.
Note: CanIPhish provide a 40% discount for yearly subscriptions, with upgrades being prorated based on the old and new plans.
Looking for a detailed breakdown on how CanIPhish keeps its pricing competitive? Read our detailed market analysis.
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