When using free email services like Gmail, Hotmail, or Yahoo!, you will encounter the following errror "Sign up error - Account creation with addresses from free email services is not supported e.g. gmail.com, protonmail.com, etc.." because these free email accounts do not support allowlisting. Allowlisting is essential for our simulated phishing attacks to function correctly. Without it, you will experience reduced functionality and inconsistent results. Additionally, other important features like domain verification and plugins are not compatible with free email accounts.
If you wish to use CanIPhish to simulate phishing attacks and deliver training material for your organization, please sign up using your company email address associated with a paid domain that you have administrative control over.
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